Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering high quality support on–time is our high priority, so that we back up each Linux shared website hosting plan with a one hour ticket response warranty. The moment you fill in a ticket or send us an email, our user help and support staff will try all they possible can to provide the most adequate solution to your problem and to offer you guidance in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to email us 24x7x365 with any query you’ve got in connection with our solutions. We now have professionals present constantly to give you help and support at any time needed. You can utilize the ticketing system or drop an e–mail any time, or grab the phone or make use of the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guidance while performing tasks within the Control Panel, you could always just click the Help control key and find your problem in the selection of content articles that will show up. We have as well turned the vast majority of posts into video lessons. The collection of instructional videos will show up if you click on the Videos option present in each section.