Q: Why should I transfer my website? What does website migration entail?

A: The website migration service on offer at Hostology is completely free and consists of moving all your files, databases and e–mails from your current provider to your brand new hosting account with us. We will also revise all the settings needed for your websites to be completely functional on our next–generation cloud hosting platform.Our techs are completely capable of moving any kind of website. With years of practical experience in this field, they are well–versed in the inner workings of our web hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, transferring a custom–made app with many custom libraries is as easy as moving a simple WordPress–based blog.

Q: Why should I transfer my website? What does website migration entail?
Q: Just how long will it take for my site to be moved over to your platform?

A: There are many variables to keep in mind – the overall amount of web files, the size of the database, the complexity of the site itself and the current workload of our web site migration professionals, etc. Nonetheless, we do our best to implement all web site migrations within a 48–hour time period. Smaller web sites are transferred faster – typically in under 24 hours.

Q: Just how long will it take for my site to be moved over to your platform?
Q: My privacy concerns me. What info do you need?

A: Yes. We’ll need to have the name of the site that you would like us to migrate. We’ll also require a means to log into your current hosting account so that we can get the files pertaining to your website.

Q: My privacy concerns me. What info do you need?
Q: The login details for my hosting account are delicate. How can I trust you?

A: Our Privacy Policy is an indivisible part of the contract that we’ll have with you as a customer. We’re committed to protecting the safety of the private info gathered from the customers. To achieve that, we use technical security measures to avoid the loss, the misappropriation, the modification or the unlawful leakage of the personal information under our control. The safety measures include, but are not limited to: physical, electronic and administrative operations to protect and secure the details that we assemble online. When we request users to present financial information (for example, a debit card number), this info is masked using the Secure Sockets Layer (SSL) encryption technology.

Q: The login details for my hosting account are delicate. How can I trust you?
Q: What about downtime? Will my web site be unavailable?

A: No. Your site will stay completely operational during the transfer. Once everything is done on our end, we will let you know so that you can preview it and check for any problems. If everything is OK, all you will have to do is change your domain’s DNS settings.

Q: What about downtime? Will my web site be unavailable?
Q: Will my present hosting provider need to do anything?

A: While we migrate your website content, your web hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.

Q: Will my present hosting provider need to do anything?
Q: Which web hosting platforms do you support?

A: We support all Linux–powered web hosting platforms. Fundamentally, if we can acquire access to your Control Panel, we will be able to transfer your website.The only platforms that we don’t support are closed–source website creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Which web hosting platforms do you support?